
Life is full of surprises—some not so pleasant. That’s why HUAWEI Care is here to give you peace of mind by protecting your device when you need it most. From accidental damage to extended warranty coverage, HUAWEI Care ensures your device stays protected beyond the standard support.
HUAWEI Care offers a complete protection package that includes:
- Accidental Damage Protection
- One-Year Warranty Extension
- Audio Device Loss Care
- All services are valid for one year from the date of purchase, giving you extended peace of mind for your new device.

Foldable phones, covered with premium care
Foldable screens can be delicate, but with Huawei’s innovative foldable devices, like the AWEI Mate XT and HUAWEI Mate X6, you can enjoy cutting-edge technology without worry.
Each device purchase includes HUAWEI Premium Care Service, featuring:
- One-Time Free Screen Protection within the first year
- Mate XT: Maintenance fee of ₱7,799
- Mate X6: ₱2,699 for the cover screen, ₱3,999 for the main screen
Visit the HUAWEI Customer Service Center in Greenhills, San Juan, to avail yourself of the service.

Premium care benefits beyond protection
HUAWEI Premium Care also includes:
- APAC Region Warranty Coverage – Get support at authorized service centers throughout the Asia-Pacific region.
- 1-on-1 Proactive Support – Reach HUAWEI experts via phone, live chat, or email for personalized assistance.
- Exclusive “Service Day” Offers – Enjoy special discounts on spare parts and labor for out-of-warranty repairs.
To explore more, check out the HUAWEI Mate XT Premium Care details and HUAWEI Mate X6 Premium Care details.
Repairs with 100% genuine parts
All repairs under HUAWEI Care use original, manufacturer-backed parts, ensuring your device remains as reliable as the day you bought it. Visit any authorized HUAWEI Service Center or Experience Store nationwide for support.
Hassle-free warranty repairs
Repairs done under warranty won’t affect your original coverage. You’ll only need to pay the applicable service fee—no hidden charges, no complications.
For questions or assistance, call the HUAWEI Service Hotline at 0923 099 0468, available Monday to Friday, 9:00 AM to 6:00 PM.
Learn more about HUAWEI Care by visiting HUAWEI’s official website or following them on Facebook and Instagram.