All services of the Securities and Exchange Commission (SEC) can now be processed seamlessly through its upgraded online ticketing platform, iMessage — a move designed to make transactions faster, more transparent, and more accessible to the public.
Launched on December 4, the enhanced system can be accessed via https://imessage.sec.gov.ph/ using existing Electronic SEC Universal Registration Environment (eSECURE) accounts. Through this platform, users can submit inquiries, requests, and complaints while tracking their status in real time. The system also allows direct coordination with the specific SEC department or division handling each ticket.
SEC Chairperson Francis Lim said the upgraded iMessage system is central to the agency’s push to streamline requirements and improve the ease of doing business in the country. He emphasized that the platform enables the Commission to process requests and reports in a more organized and efficient manner, minimizing delays while promoting transparency and accountability in every step.
“At the same time, iMessage allows the transacting public to track the status of their inquiries, requests or complaints in real time, and ensure that their transactions are processed within the prescribed periods and in accordance with the established procedures,” Lim added.
The improved system marks another milestone in SEC’s commitment to delivering faster, more reliable, and citizen-friendly public service.