The internet and the rise of seamless connectivity have revolutionized the way we live, making instant access and real-time updates a standard expectation. In this rapidly evolving environment, LBC Express Incorporated continues to stand at the forefront as the Philippines’ premier provider of courier, cargo, remittance, and logistics services, both locally and internationally. Its strong national footprint and decades of trusted service have cemented LBC’s reputation for reliability and innovation.
Starting as a small brokerage and air cargo agent in the 1950s, LBC has grown into a logistics giant, pioneering express 24-hour door-to-door delivery, cargo shipping, and money remittance services in the country.
Embracing the demands of the digital era, LBC has expanded its offerings into e-commerce, business solutions, and online payment services. Today, LBC is more than a logistics company—it is a vital link between businesses and consumers, empowering commerce across the Philippines and beyond.
Highlighting the importance of connectivity in modern logistics, Alexander Francis “Alfie” Deato, senior vice president and Head of IT at LBC Express, shared, “In today’s fast-paced environment, a reliable connectivity provider is essential for seamless business operations.
Whether it’s tracking a package, sending a remittance, or processing payments, connectivity plays a key role in meeting customer expectations.” He recalled, “When I joined LBC 11 years ago, real-time updates were rare. Today, they are non-negotiable. We must provide timely information to deliver the best possible customer experience.”
A key factor in enabling this level of service is LBC’s partnership with Converge ICT Solutions Inc., the country’s leading fiber broadband and technology provider. Powered by Converge’s pure fiber network, LBC ensures swift, transparent, and reliable services, keeping customers informed with real-time updates every step of the way.
“Our partnership with Converge has been critical,” said Deato. “Converge’s full fiber connectivity allowed us to expand into more remote areas. We’ve worked closely with them to extend fiber access beyond Luzon into the Visayas and Mindanao, allowing us to offer a broader range of online services to more customers.” This network expansion has not only enhanced LBC’s operational efficiency but also reduced reliance on offline systems.
With over 1,500 branches and 200 hubs across the Philippines, LBC ensures that even the most remote communities benefit from fast, reliable, and cost-effective services. The company’s commitment to connectivity supports not just its logistics operations but also its e-commerce and payment solutions, helping local businesses thrive in a competitive market.
Inclusivity remains a core value for LBC Express. “We don’t limit ourselves to major cities where the business is easier,” Deato emphasized. “Like Converge, we believe in serving unserved and underserved regions. Even places like Batanes, where connectivity is a challenge, are part of our network.” This mission reflects LBC’s broader goal: to bridge Filipinos across distances, ensuring that no one is left behind.
From its humble beginnings to becoming a trusted global logistics brand, LBC Express continues to innovate and expand, offering efficient, cost-effective solutions across the archipelago. Its partnership with Converge ICT Solutions has played a crucial role in strengthening its services and deepening customer trust.
“Customers continue to choose LBC because of the peace of mind we deliver,” Deato concluded. “They know that when they hand over a package or send money through us, it will reach its destination safely. That trust is built on decades of dedication, innovation, and service.”
