iCare wins dual Insurance Asia Awards for AI innovation and healthcare partnerships

iCare HMO Philippines has earned two prestigious honors at the 2026 Insurance Asia Awards, underscoring its growing leadership in healthcare innovation and patient-centered care. The company was recognized as AI Initiative of the Year – Philippines for its AI-powered Telemed7 platform and Strategic Partnership of the Year – Philippines for its nationwide Super Preferred Clinics (SPC) program.

The annual Insurance Asia Awards recognize insurers across the Asia-Pacific region that are transforming the industry through innovation, digital technology, exceptional customer experience, and initiatives that create lasting business and social impact.

For iCare, the twin awards affirm its long-term strategy of making healthcare more accessible by combining cutting-edge digital solutions with a robust network of trusted healthcare partners.

“These awards recognize more than two successful initiatives. They affirm our belief that better healthcare begins with better access,” said Geronimo V. Francisco, President and CEO of iCare HMO Philippines. “Whether through AI-enabled telemedicine or strong partnerships with leading healthcare providers, our focus remains on helping more Filipinos say yes to better health.”

AI-powered healthcare in minutes

Leading iCare’s digital transformation is Telemed7, an AI-enabled telemedicine platform that simplifies access to healthcare by automating appointment scheduling through Viber. The platform connects members with licensed physicians in as little as seven minutes, significantly reducing waiting times while making medical consultations more convenient, regardless of where members are located.

By leveraging artificial intelligence to streamline routine processes, Telemed7 enables faster access to care while enhancing the overall healthcare experience—an increasingly important advantage as more Filipinos embrace digital health services.

Building a stronger healthcare network
The company’s second award recognizes the success of its Super Preferred Clinics (SPC) program, a partnership-driven model that expands access to affordable primary healthcare without the need to build and operate its own clinics.

Through collaborations with The Medical City Clinics, Healthway QualiMed, and Hi-Precision Diagnostics, iCare has established a nationwide network of 157 Super Preferred Clinics, giving members easier access to consultations and preventive healthcare services.

A key benefit of the program is that consultations at SPC facilities are not deducted from members’ consultation benefit limits, allowing them to seek medical care more frequently without additional financial burden.

The initiative reflects iCare’s strategy of focusing on its strengths as a health maintenance organization while leveraging the expertise, facilities, and nationwide reach of established healthcare providers to deliver a better member experience.

Meeting the evolving healthcare needs of Filipinos
As employers face rising healthcare costs and increasing demand for accessible employee wellness programs, digital health platforms and collaborative care models are becoming essential tools for delivering quality healthcare while helping organizations manage medical inflation.

By combining AI-driven healthcare solutions with an extensive provider network, iCare aims to make quality, preventive, and affordable healthcare more accessible to employers, families, and individual members across the country.

Driving healthcare innovation with purpose
Since becoming part of Singapore-based Value-Based Healthcare, iCare has accelerated investments in digital technologies, healthcare partnerships, and customer experience. These initiatives support the company’s broader mission of making quality healthcare more accessible through innovation, collaboration, and sustainable healthcare financing.

The dual recognition also reflects a broader transformation taking place across the healthcare industry, where insurers are evolving beyond their traditional role of financing medical care to becoming active partners in improving health outcomes through technology and integrated healthcare ecosystems.

For iCare, the two Insurance Asia Awards reinforce a clear vision for the future—using artificial intelligence to simplify healthcare access, forging strong partnerships to expand quality care nationwide, and empowering more Filipinos to confidently Say Yes to Better Health.

Leave a Reply

Discover more from

Subscribe now to keep reading and get access to the full archive.

Continue reading