Gov’t, airlines assure passenger protection amid ASEAN hosting

Three men speaking at a joint press conference with airline logos displayed on a screen behind them

By Cristina Arayata

MANILA – The Philippine government and major local airlines on Tuesday assured passengers they are protected amid flight disruptions due to the country’s 49th ASEAN Summit and Related Summits hosting this month.

In a press conference, Transportation Secretary Vince Dizon said he has already met with the three major local carriers, which have agreed to provide the affected passengers with the options under the Air Passenger Bill of Rights, such as free rebooking, with all penalties waived, opt for a full refund, or convert the amount to a travel fund.

“The government and the airlines assure the affected passengers are protected,” Dizon said.

Over 300 flights are either canceled or rescheduled as global leaders will arrive and depart the country for the summit from Nov. 16-18.

Dizon said international airlines could experience some delays, while flight cancellations and adjustments are expected from local carriers Philippine Airlines, Cebu Pacific, and AirAsia Philippines.

Meanwhile, Dizon advised travelers to arrive early in the airports, and to double-check their flight schedules.

Help desks can be found in various airports, he said.

Dizon, meanwhile, said it was President Ferdinand R. Marcos Jr.’s directive to minimize the effect of flight disruptions.

“We are ready,” he said.

Power supply

Pangilinan-led Manila Electric Company (Meralco), in a press release on Tuesday, assured reliable power supply and round-the-clock standby crews during summits next week.

It said program venues in the cities of Pasay, Makati and Manila have been inspected by teams from the Department of Energy’s Task Force on Energy Resiliency, the National Grid Corporation of the Philippines, and the National Intelligence Coordinating Agency “to ensure that critical facilities are in good condition and avoid any disruptions throughout the upcoming high-level regional gathering.”

“As part of our continuing commitment to providing reliable power service, we have completed facility inspections, secured the necessary clearances for our personnel, and strategically positioned standby crews and equipment in preparation for the ASEAN Summit. These measures will allow us to respond promptly to any power-related concerns and support the reliable operation of facilities within our service area during the event,” Meralco Senior Vice President and Head of Networks Froilan Savet said.

“Supporting this important regional event reflects Meralco’s commitment to nation building. We stand ready to help ensure the safe and successful conduct of the summit as well as a productive experience for all its delegates and participants.” (PNA)

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