Globe and DICT sign an MOU to strengthen their collaboration against fraud, scams, and other ICT-enabled crimes, reinforcing a shared commitment to digital trust and consumer protection in the Philippines. From L-R: Globe Chief Sustainability and Corporate Communications Officer Yoly Crisanto and President and CEO Carl Cruz, and Department of Information and Communications Technology Secretary Henry Aguda and Usec. Christina Faye Condez.
Globe Telecom and the Department of Information and Communications Technology (DICT) have entered into a new Memorandum of Understanding (MOU) designed to establish a stronger, more integrated approach to tackling fraud, scams, and other ICT-enabled crimes in the Philippines.
The agreement formalizes a Collaborative Framework for Fraud Prevention and Investigation, creating closer coordination not only between Globe and the DICT but also with its key attached agencies: the National Telecommunications Commission (NTC), the National Privacy Commission (NPC), and the Cybercrime Investigation and Coordinating Center (CICC). This cross-sector initiative underscores the shared responsibility of government and industry in protecting Filipinos from phishing, identity theft, SMS scams, and other forms of digital fraud that continue to proliferate in today’s connected society.
DICT Secretary Henry Aguda emphasized that safeguarding digital ecosystems requires a joint commitment between public and private stakeholders.
“Connectivity should not be an afterthought, but a built-in part of how we design and build the future. With partners like Globe, I am confident that we are taking bold steps toward a future where every Filipino, wherever they may be, is connected and empowered. This partnership reflects our shared commitment to collective action against fraud and the protection of our people online,” Aguda said.
For his part, Globe President and CEO Carl Cruz reaffirmed the telco’s dedication to building digital trust and ensuring consumer protection.
“At Globe, we believe that connectivity must go hand in hand with safety and trust. This partnership with DICT strengthens our collective defenses against fraudsters who exploit digital channels. By combining our resources, intelligence, and expertise with that of the government, we are creating stronger shields for Filipinos and ensuring that technology remains a force for good,” Cruz said.
The MOU is effective immediately and will run for two years, with an option for renewal upon mutual agreement. Both Globe and DICT also committed to regular reviews of the framework to ensure it remains responsive to the rapidly evolving landscape of cyber threats.
Through this strengthened collaboration, Globe and DICT aim to set a new standard for public-private partnerships in advancing digital trust and ensuring a safer online environment for all Filipinos.