The Travel Alliance, comprising Singtel, AIS, Globe, HKT, Optus, Taiwan Mobile and Telkomsel, announced strategic partnerships with leading ride-hailing, delivery, and travel brands Grab and Trip.com to enable savings on accommodations, flights, rides, and food deliveries for Alliance customers when they travel. The Alliance members will progressively roll out promotions from 1 January 2025.
The Travel Alliance was formed in February 2024 to launch the first-of-its-kind cross-border rewards program. This program will enable its almost 300 million customers to enjoy a slew of incentives on transport, dining, merchandise, and lifestyle services when they travel to the markets where the operators are based.
Trip.com and Grab are the first to join the ecosystem of partners to provide perks that Alliance customers can seamlessly access.
“We are always seeking bold, innovative ways to elevate our customers’ experiences, wherever they are. This partnership empowers our customers to travel smarter and more affordably, unlocking exclusive rewards that enhance convenience and connectivity. With Globe, every journey becomes seamless and truly rewarding,” said Darius Delgado, chief commercial officer of Globe Telecom.
Securing better deals on flights and accommodations
Trip.com will provide Travel Alliance customers with best-in-market concessions of 10% and 6% off hotel and flight bookings as part of the regional cross-border rewards program.
Eligible Alliance customers will also enjoy an instant upgrade to Trip.com’s top-tier Diamond status and receive exclusive perks such as free access to airport VIP lounges and car model upgrades for airport transfers.
“As a customer-focused company, Trip.com is delighted to partner with the alliance of seven telcos to bring exceptional travel opportunities to their users across the Asia Pacific region,” added Han Feng, head of Marketing at Trip.com.
She continued, “This collaboration reflects our commitment to making travel more accessible and rewarding by leveraging innovative partnerships. By combining the convenience of our platform with exclusive discounts for their customers, we aim to inspire more people to plan the perfect trip for a better world.”
Exploring Southeast Asia with ease
The Travel Alliance and Grab will collaborate to create exclusive deals and discounts for Alliance customers, including a special Grab Tourist Pack, which will be launched in early 2025.
“With our presence in over 700 cities across 8 Southeast Asian countries, Grab believes we can be the one app travelers need for hailing rides, ordering food, dining out, or getting emergency supplies delivered to their doorstep. We are pleased to partner with the Travel Alliance to support the travel needs of their vast combined customer base,” said Chuck Kim, managing director of group Business Development & Strategic Partnerships at Grab.