In today’s hyper-connected world, even a few seconds of WiFi downtime can feel like a major disruption. Whether you’re in the middle of a video call, streaming your favorite series, or just scrolling through social media, a frozen screen or lost signal throws everything off.
That’s where PLDT Home’s Always On comes in—a smart hybrid modem designed to keep your internet running smoothly, even when your main fiber connection goes down.
Always On is the first of its kind in the Philippines. It’s a hybrid modem that combines fiber and LTE connectivity in one device—with a built-in automatic switch-over feature.
Here’s how it works:
If your fiber signal suddenly drops, the modem instantly switches to LTE. No need to fiddle with your settings, no tethering from your phone, no confusing alerts. And once the fiber line is back up, it quietly switches back—automatically and seamlessly.
It’s a reliable backup connection, but smarter, faster, and fully automatic.
Worry-free connectivity, even during outages
What really sets Always On apart is how it takes care of things for you. If the modem runs on LTE backup for more than 30 minutes, it automatically logs a fault ticket—so you don’t have to call or wait in line with customer support. PLDT starts fixing the issue behind the scenes while you continue with your online routine, uninterrupted.
And with WiFi 6 technology baked in, the Always On modem delivers ultra-fast speeds—up to 1 Gbps depending on your plan—across multiple devices. That means smooth connections for work, learning, streaming, and everything in between.
Real-life outages, real-time solutions
While fiber outages are sometimes unavoidable, Always On ensures they’re far less disruptive. Here’s how it helps in real-world scenarios:
Weather woes:
The Philippines gets hit by around 20 tropical cyclones each year. Strong winds, heavy rain, and falling trees can damage fiber lines and undersea cables. LTE keeps you online while PLDT works on repairs.
Cable theft:
Yes, it happens—and often. Metro Manila alone experiences over 60% of the country’s cable theft incidents. With Always On, you stay connected while stolen cables are being replaced.
Pests and rodents:
Believe it or not, even tiny creatures like rats or squirrels can chew through fiber cables, causing outages that are tricky to detect. Thankfully, LTE backup kicks in while technicians sort it out.
Construction accidents:
Roadwork and construction projects frequently lead to accidental damage to underground fiber. Always On ensures your connection stays live while those cables get fixed.
Your internet, always one step ahead
PLDT Home Always On isn’t just another backup system—it’s a smarter way to make sure your digital life continues without missing a beat. It anticipates problems, handles outages in real time, and gives you the peace of mind that your connection is secure, stable, and dependable.
Because in a world that never stops, neither should your internet.