MANILA, Philippines – The Philippine Economic Zone Authority (PEZA) and Probegroup Philippines, Inc. signed a supplemental agreement on November 10, 2026, formalizing the company’s expansion of its information technology and business process management (IT-BPM) operations in Makati City.
The expansion involves an investment of more than Php 43 million and is expected to generate approximately 300 additional jobs for Filipinos.
Under the agreement, Probegroup will establish an additional 1,678.67-square-meter facility in Makati City, with investments covering building construction, renovation and the acquisition of locally purchased IT equipment.
The expanded facility will support the company’s IT-enabled services and business process outsourcing operations, particularly voice and non-voice contact center services involving credit management, debt collection and related activities.
The agreement was signed at the PEZA Head Office by PEZA Director General Tereso Panga and Probegroup Chief Finance Officer Manish Gupta.
The signing was witnessed by PEZA Deputy Director General for Operations Vivian Santos and Probegroup Vice President for Finance and Treasurer Donato Del Mundo Jr.
Panga said the investment supports the national government’s digital transformation and employment priorities under President Ferdinand Marcos Jr., particularly efforts to strengthen artificial intelligence readiness and develop a future-ready workforce.
He emphasized the importance of moving the Philippine IT-BPM industry toward higher-value services while encouraging innovation and job creation.
“PEZA continues to strengthen the country’s IT-BPM investment landscape by providing an enabling environment for business expansion, innovation, and job creation, while attracting investments that enhance the Philippines’ global competitiveness,” Panga said.
The expansion is expected to contribute to employment opportunities in Metro Manila while reinforcing the Philippines’ position as a destination for IT-enabled services and business process outsourcing investments.
PEZA continues to encourage companies to expand their operations in economic zones as part of broader efforts to attract investments, support digital transformation and generate employment.
