The Philippine Health Insurance Corporation (PhilHealth) has reiterated its firm commitment to protecting the privacy and personal data of its members in line with the observance of Cybersecurity Month.
In a public advisory, PhilHealth emphasized that its official social media accounts—including Facebook, X (formerly Twitter), YouTube, Instagram, TikTok, and Spotify—do not collect personal information. These pages are managed by the Corporate Action Center and are used solely for the following purposes:
• Sharing official announcements and updates
• Responding to general public inquiries
• Directing members to secure channels for specific transactions
This initiative aligns with President Ferdinand “Bongbong” Marcos Jr.’s vision of a digitally secure and privacy-conscious Philippines.
PhilHealth reminded the public not to share personal details—such as full name, address, birthdate, or PhilHealth Identification Number (PIN)—through comments or messages on social media.
For personal account-related inquiries like PIN verification, claims status, and contribution history, members are advised to contact PhilHealth’s official hotlines and email addresses. These channels are equipped to securely handle personal data in compliance with the Data Privacy Act of 2012. Members may also review the official Privacy Notice at www.philhealth.gov.ph/privacy.
PhilHealth urged everyone to remain vigilant against fraudulent pages or individuals falsely representing the agency.
For official assistance and verified updates, members may reach the PhilHealth Corporate Action Center through its official contact channels.
