The Manila Electric Company (Meralco) has assured its customers that its personnel are ready to respond to electricity service concerns that may arise due to Tropical Storm Kristine.
Meralco is closely monitoring the weather as parts of its franchise area have been placed under Tropical Cyclone Warning Signal No. 1.
“Our crews are on standby 24/7, ready to respond to any possible electricity service concern,” Meralco Vice President and Head of Corporate Communications Joe R. Zaldarriaga said.
“We also reiterate our call to the public to observe safety measures when using electrical devices and appliances, especially when there is flooding,” he added.
- Ensure that the main electrical power switch or circuit breaker is off. Be sure to be dry when being in contact with any electrical facility.
- Unplug appliances from wall sockets. Turn off permanently connected equipment and unscrew all light bulbs if possible.
- Use rubber gloves and rubber-soled shoes to remove mud and dirt from service equipment or the main circuit breaker/fuse and its enclosure.
- Ensure all electrical wires, connectors, and other wiring devices are completely dry.
- When all electrical wires and accessories have dried and are clean, a licensed electrician must check the wiring system of all appliances. Do not turn on flood-damaged electrical appliances.
Zaldarriaga also encouraged the public to keep all communication channels open and ready and to charge mobile
phones, laptops, radios, and other communication devices. Customers should tune in to public service radio
stations in case of power interruptions.
To report power outages and other concerns, customers may reach Meralco through its official social media pages
on Facebook (www.facebook.com/meralco) and Twitter (@meralco). They may also text their concerns to 0920-
9716211 and 0917-5516211 or contact the Meralco Hotline at 16211 and 8631-1111#
