LTFRB summons JoyRide over viral passenger harassment video

The Land Transportation Franchising and Regulatory Board (LTFRB) has issued a show cause order against motorcycle taxi platform JoyRide PH after a viral video showed one of its riders allegedly sexually harassing a young female passenger.

Acting LTFRB Chairman Greg Pua Jr. said the order requires JoyRide to explain why its authority to operate as a Motorcycle Taxi Platform Provider should not be suspended or cancelled.

The LTFRB also directed JoyRide to ensure the rider’s presence during a hearing scheduled for Oct. 6.

“No person in his right mind would do this, and we in the LTFRB assure the victim and her family that we will do everything in our power and within the bounds of the law to ensure justice is served,” Pua said.

Initial findings showed the passenger booked a ride from San Mateo, Rizal to Cubao, Quezon City, where the alleged harassment occurred during the trip. The victim was able to record the incident on video.

Pua said the alleged act may constitute a violation of the platform’s obligation to provide safe, reliable and convenient public land transportation services.

The LTFRB is also investigating whether JoyRide failed to properly vet the rider.

The agency said its administrative action is separate from any criminal or other legal proceedings that may be pursued by law enforcement agencies, including the Philippine National Police.

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