Southeast Asia’s leading insurtech, Igloo, is stepping up its mission to democratize insurance with the launch of Igloo Tech Solutions—a bold new initiative designed to supercharge digital transformation for insurers and brands across the region.
Building on its strong track record in embedded insurance and digital sales ecosystems, Igloo Tech Solutions delivers a cutting-edge suite of tools built to unlock new revenue opportunities, enhance operational efficiency, and power AI-driven growth at scale. The move marks a major leap in Igloo’s vision to become the go-to technology partner for modern insurers.
And the timing couldn’t be better.
According to McKinsey’s 2025 Global Insurance Report, the insurance industry is on the cusp of massive disruption, with generative AI and digital innovation set to reshape how insurance is designed, priced, and delivered. For many, the question is no longer if they should digitize—but how fast.
“At a time when APAC insurers invest just 2-3% of their Gross Written Premiums in technology, there’s a glaring digital gap holding the industry back,” said Raunak Mehta, Co-Founder and CEO of Igloo. “Digital transformation is no longer optional. Igloo Tech Solutions is here to bridge that divide—offering modular, AI-powered tools that modernize operations, elevate customer experience, and fuel rapid growth.”
Smart solutions for a smarter industry
Igloo Tech Solutions offers a powerful suite of products tailored for flexibility and scalability:
- Igloo Agent: Empowers agent networks with digital tools that streamline onboarding, sales, and support.
- Igloo Consumer: Enables brands to offer seamless insurance experiences directly within consumer apps and platforms.
- Igloo Partner: Provides businesses with a ready-made engine for claims management, embedded insurance, and more.
All three are powered by Turbo, Igloo’s no-code core platform designed for customization and speed to market—ideal for businesses that want to innovate without building massive in-house tech teams.
Unlocking the power of AI
With AI adoption gaining momentum—but also facing roadblocks—Igloo is stepping in with solutions that address insurers’ real-world challenges. According to the Asia-Pacific AI Outlook 2025, 40% of organizations still struggle to scale AI, and 37% lack a coherent strategy. Igloo’s AI capabilities are built to close this gap.
Among its standout innovations:
- AI Claims Agent: Guides users via chat through the claims process, enabling quick uploads and real-time decisions—with clear feedback to help correct errors and boost satisfaction.
- AI Fraud Detection: Combines OCR and large language models to detect inconsistencies, flag suspicious claims, and automatically notify fraud teams—reducing risk and workload.
“No one understands the challenges facing insurers better than we do,” said Mehta. “Our work with distribution partners, operations teams, and claims experts has given us deep insights—and we’re using those to build AI that truly changes the game.”