Singer and actor Ice Seguerra has voiced his frustration on social media after discovering that two of his wife’s luggage boxes went missing upon her arrival at Ninoy Aquino International Airport (NAIA) Terminal 1.
The post, which quickly went viral, has reignited public concern over baggage handling and airport security at the country’s main international gateway.
Seguerra’s wife, Liza Diño—former Chairperson of the Film Development Council of the Philippines—had just returned to Manila via a Philippine Airlines (PAL) flight from the United States. Upon claiming her baggage at NAIA, she found two boxes missing.
Seguerra took to Facebook to report the incident, tagging NAIA authorities and urging them to assist in locating the lost items. His post has gained significant online traction, accumulating over 3,000 comments and nearly 2,000 shares as netizens rallied behind the couple.
“Hello NAIA 1!” Seguerra wrote. “My wife just arrived from the US via PAL. Two items are missing from her box and suitcase. Can we talk to your security to check for the missing belongings?”
Ongoing concerns about airport security
The incident has once again brought attention to the long-standing issues plaguing NAIA, particularly cases involving lost or pilfered luggage. Several social media users responded by sharing similar experiences, calling the problem “recurring” and “systemic.”
“This isn’t an isolated case,” one commenter wrote. “It’s time for real reform.”
Travelers and concerned citizens have called for Philippine Airlines and airport authorities to investigate and improve security protocols thoroughly. Some have suggested more stringent monitoring systems, such as real-time baggage tracking or better CCTV coverage in baggage handling areas.
As of this writing, neither NAIA officials nor representatives from Philippine Airlines have issued an official statement regarding the missing items. The lack of response has only fueled public frustration and skepticism about the airport’s ability to protect passengers’ belongings.
What comes next?
The incident involving Ice Seguerra and Liza Diño has amplified growing calls for greater accountability at NAIA. With baggage theft and mishandling stories becoming all too familiar, travelers are demanding stronger action and visible changes.
Whether this latest incident leads to meaningful reform remains to be seen—but for many, it’s yet another reminder to stay vigilant when traveling through the country’s busiest airport.