The Department of Labor and Employment (DOLE) continues to provide free legal aid and public assistance to workers and employers, reaffirming its role as a trusted mediator in resolving labor-related concerns and workplace disputes.
According to DOLE’s Public Assistance and Complaints Unit (PACU), 191 walk-in clients sought help in the past month—117 men and 74 women—including 16 persons with disabilities (PWDs) and 23 senior citizens.
Most clients came from the National Capital Region, while others were from Calabarzon and Central Luzon. Of the cases received, 132 were classified as simple matters, while 59 required further legal evaluation.
The most common issues involved money claims and employment termination (21 percent), management prerogative (14 percent), and social welfare benefits (11 percent). Other concerns included separation pay, minimum wage violations, unauthorized deductions, and pending cases before the National Labor Relations Commission.
Through PACU lawyers, DOLE emphasized its commitment to promoting fair, humane, and equitable employment relations—ensuring that every Filipino worker has access to timely and just labor protection.