By Tony Chavez
Bureau of Immigration (BI) Commissioner Joel Anthony Viado has announced the reshuffling of key personnel at the Ninoy Aquino International Airport (NAIA) to streamline airport operations and enhance efficiency.
The BI terminal heads at NAIA and the Chief of the Immigration Protection and Border Enforcement Section (I-PROBES) were reshuffled to improve service delivery and tighten immigration procedures.
“This reshuffling results from a comprehensive study of airport procedures," said Viado. "We are committed to streamlining operations at the country's main gateway. Improving airport efficiency is one of my administration's top priorities, and we will continue making necessary changes to ensure smooth immigration processing."
The reshuffling is the first of many steps, with Viado vowing more structural changes in the coming weeks.
The BI Chief assured the public that the agency is prioritizing the traveling public's needs while ensuring that border security is not compromised.
“These adjustments are part of our mission to provide faster, more efficient service to passengers while maintaining strict enforcement of immigration laws. We are strengthening our systems to meet the increasing demands of modern travel,” Viado added.
Viado also highlighted that the reshuffle reflects the BI’s long-term goal of ensuring that airport operations remain efficient and transparent, which will be crucial as the bureau continues to address emerging challenges in border security.
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